At shell96, your privacy is no small matter. Every decision about how we collect, store, and use your information is made with one priority in mind: protecting your interests and safety as a user of our platform.
Quick Summary: shell96 collects information you provide during registration and platform use, uses it to manage your account and comply with legal obligations, and protects it with encryption and strict access controls. We do not sell your data to third parties for advertising purposes.
This Privacy Policy ("Policy") describes how shell96, the operator of the shell96.onl platform, collects, uses, stores, discloses, and protects your personal information when you use our website and services.
This Policy applies to all individuals who access or use the shell96 platform, including visitors who browse the website without registering, as well as registered members using any of our services.
We understand that trusting a platform with your personal information is not something to be taken lightly. That is why we take this responsibility seriously — every decision about data is made on the basis of legitimate necessity, not mere operational convenience.
Important: By using the shell96 platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
Shell96 collects two main categories of information: what you provide directly, and what is collected automatically as you use the platform.
Information you provide directly:
Information collected automatically:
| Data Type | Example | Purpose |
|---|---|---|
| Technical Data | IP address, browser type, operating system | Security & fraud detection |
| Usage Data | Games played, bets placed, session duration | Platform operations & responsible gaming |
| Device Data | Device ID, model, screen resolution | User experience optimization |
| Transaction Data | Deposit history, withdrawals, wins | Financial compliance & AML |
| Location Data | Country/region based on IP | Region verification & security |
Shell96 only uses your personal information for legitimate and necessary purposes. We do not process data beyond what is required to operate the platform properly and securely.
The primary purposes for which we use your data include:
Marketing: shell96 only sends promotional communications if you have given explicit consent. You may withdraw this consent at any time via your account settings or by contacting our support team.
Shell96 does not sell, rent, or trade your personal information to third parties for their own advertising or marketing purposes. Your data is only shared in the following limited and necessary circumstances:
In all data sharing cases, shell96 ensures that receiving parties maintain privacy protections equal to or higher than our own standards.
Shell96 implements comprehensive security measures to protect your personal data from unauthorized access, loss, alteration, or unintended disclosure.
Technical security measures we employ:
Data Breach Notification: In the event of a security breach that materially affects your personal data, shell96 will notify you within a reasonable timeframe via your registered email, with details of the incident and steps you can take.
Shell96 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Function | Duration | Status |
|---|---|---|---|
| Essential Cookies | Session logs, account security, language preferences | Session / 30 days | Mandatory |
| Analytics Cookies | Understanding how players use the platform to drive improvements | 12 months | Options |
| Functional Cookies | Save your game settings and display preferences | 6 months | Options |
| Security Cookies | Detect suspicious login attempts and fraudulent activity | 30 days | Mandatory |
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect your ability to log in or use the platform's security features.
You have several rights regarding the personal information we hold about you. Here are your rights and how to exercise them:
Request a copy of all personal data we hold about you
Request correction of inaccurate or incomplete data
Request data deletion when there is no longer a legitimate reason to retain it
Object to the processing of your data for specific purposes, including marketing
Receive your data in a machine-readable format for transfer to another platform.
Request that we restrict data processing during a dispute or review
To exercise any of the above rights, contact the shell96 privacy team via live chat or support email. We will process your request within 30 business days. In complex cases, this period may be extended by up to 60 days with notice to you.
Shell96 only retains personal data for as long as it is needed for the purposes described in this Policy or as required by law.
Once the relevant retention period has expired, your data will be securely deleted or fully anonymized so it can no longer be linked to you personally.
The shell96 platform is intended for users aged 18 and above. We do not knowingly collect or process personal information from minors.
If we find that we have collected data from someone under the age of 18 without proper verification, we will:
Parental Notice: If you believe your underage child has registered or used the shell96 platform, please contact our support team immediately. We will act promptly to close the account and delete all associated data.
Shell96 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When we make material changes:
Continued use of the platform after the effective date of any updated policy will be considered acceptance of those changes. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise your personal data rights, please contact the shell96 privacy team through the following channels:
When contacting us about privacy matters, please clearly state what you would like to do (e.g., "I would like a copy of my personal data" or "I would like to correct information in my account") so we can process your request promptly and accurately.
Response Time: We aim to respond to all privacy inquiries within 5 business days. Formal rights requests (such as data access or erasure) will be resolved within 30 business days.
SSL/TLS 1.3 with 256-bit keys protects all communications — the same standard used by Malaysia's major banks.
Your information is never sold or rented to advertisers or third parties for their own commercial purposes.
You may access, correct, or delete your data at any time. Requests are processed within 30 days.
We only collect data that is strictly necessary to operate the platform and comply with applicable laws.
The shell96 platform undergoes periodic independent security assessments to ensure data protection remains up to date.
In the event of a security incident affecting your data, we will notify you within a reasonable timeframe.
With bank-grade encryption and a transparent privacy policy, you can enjoy the shell96 platform with full confidence that your information is protected.