Terms & Conditions shell96 – A Transparent Platform Usage Guide

Welcome to shell96. This platform is operated and managed by the company responsible for shell96.onl operations. These Terms and Conditions ("Agreement") constitute a legally binding contract between you as the user ("Member") and shell96 as the platform operator.

By accessing shell96.onl, registering an account, making a deposit, or using any games or services provided, you hereby acknowledge that you have read, understood and agreed to be bound by all terms stated herein, along with the Privacy Policy, Responsible Gaming Policy and any additional guidelines published from time to time.

This agreement is governed by applicable law and any disputes arising shall be resolved through channels designated by the operator.

To register and use shell96, you must meet the following eligibility requirements without exception:

• Be at least 18 years old or the age of majority under the laws of your country of residence, whichever is higher.
• Have full legal capacity to enter into a legally binding contract.
• Not subject to any legal prohibition or restriction that prevents the use of online gambling services.
• Has never had an account closed at shell96 or any related platform due to fraud or terms violation.
• Acting in your own personal capacity and not as a representative or agent of any third party.

Each individual is only permitted to have one (1) active account at shell96. Holding more than one account — whether for yourself or on behalf of another person — is a serious violation that may result in the freezing of all associated accounts and forfeiture of any remaining funds.

During registration, you are required to provide true, accurate, and current information. The use of false names, fabricated documents, or misleading information is strictly prohibited and may result in immediate account termination.

Identity Verification (KYC) is mandatory for all members before the first withdrawal is processed. Required documents include:

• Clear photo of MyKad or passport (both sides)
• Proof of current address (utility bill or bank statement within 3 months)
• In certain cases, proof of the payment method used

You are solely responsible for keeping your password and account login details confidential. shell96 will not be held liable for any losses resulting from unauthorized access caused by your failure to maintain account security.

Shell96 supports a range of local Malaysia payment methods including FPX, DuitNow, Touch 'n Go eWallet and GrabPay. All transactions are processed in Malaysian Ringgit (MYR).

Deposit: Deposits made via supported methods are typically credited within 30 seconds to 5 minutes. If a delay exceeds 30 minutes, please contact customer support with proof of your transaction.

Withdrawal: Withdrawal requests will be processed within 1–24 working hours after full KYC verification. Withdrawals may only be made to the same account or payment method used for the deposit, for security and fraud prevention purposes.

• Minimum deposit limit: RM 30 per transaction
• Minimum withdrawal limit: RM 50 per request
• Maximum daily withdrawal limit varies by member VIP tier
• Shell96 does not charge any fees for standard deposits or withdrawals

Shell96 offers a variety of bonuses and promotions from time to time. Each offer has specific terms and conditions stated on the relevant promotions page. These terms form part of this Agreement and must be read together with it.

General principles applicable to all shell96 bonuses:

• Rollover Requirement (Wagering Requirement): All bonuses are subject to the stated rollover requirements before withdrawal is permitted. Rollover requirements vary by bonus type.
• Bonuses may only be claimed once unless stated otherwise. Any attempt to claim the same bonus more than once using different accounts or devices is considered bonus abuse.
• Shell96 reserves the right to cancel related bonuses and wins if bonus abuse, collusion or system exploitation is suspected.
• Bonuses are non-transferable to other players and cannot be directly converted to cash without fulfilling the rollover requirements.
• Shell96 reserves the right to modify, suspend or terminate any promotion at any time with reasonable notice.

All games offered on shell96 use a Random Number Generator (RNG) independently verified to ensure game outcomes are truly random and fair. No result manipulation is carried out by shell96 or any affiliated party.

Game results displayed on the platform are final and cannot be disputed unless there is substantial evidence of a clear technical failure. shell96 reserves the right to:

• Cancelling games or bets affected by serious technical disruptions
• Suspending games during scheduled system maintenance
• Rejecting bets placed on clearly incorrect odds resulting from system errors
• Investigating and voiding any winnings obtained through software bug exploitation

Sports betting on shell96 is subject to the following additional rules in addition to the general terms above:

• Bet Settlement: All bets are settled based on official results announced by the relevant sports governing body. In cases of appeal or review, the original result stands unless shell96 decides otherwise.
• Match Cancellation: If a match is cancelled or postponed by more than 24 hours from the original time, all related bets will be voided and stakes fully refunded.
• Incorrect Odds: shell96 reserves the right to void any wager placed at odds that clearly contain an error, even if the bet was accepted electronically.
• Live Betting: Live (in-play) betting results are final based on the current match situation. Broadcast delays do not entitle players to information that is ahead of the market.
• Betting Limit: shell96 reserves the right to set maximum wagering limits for any match or market at any time.

Shell96 values the privacy and data security of all its members. Personal information you provide to us is collected, processed and stored in accordance with our Privacy Policy, which can be found on the relevant page.

In summary, we:

• All data is protected with 256-bit SSL encryption during transmission
• Not sharing your personal information with third parties for marketing purposes without your consent
• Retaining data only for as long as necessary for operational and legal compliance purposes
• Providing you the right to request access, correction, or deletion of your data through official support channels

However, your information may be disclosed to authorities if required by law, court order or in the context of a financial crime investigation.

Members may close their account at any time by contacting shell96 customer support. Any remaining balance (after deducting bonuses that have not met rollover requirements) will be refunded within a reasonable timeframe.

Shell96 reserves the right to suspend or terminate any member's account without prior notice under the following circumstances:

• Fraud, document forgery, or providing false information during registration or KYC
• Bonus abuse, including holding multiple accounts to claim the same promotion
• Use of bots, automation software, or any unauthorized method to gain an unfair advantage
• Money laundering or any suspicious financial activity
• Colluding with other players or shell96 staff
• Threatening language, abusive words or inappropriate behaviour toward the support team

Shell96 is fully responsible for ensuring the platform operates correctly and that legitimate wins are paid in accordance with the stated terms. However, shell96 is not liable for:

• Losses incurred due to internet disruption or device issues on the member's end
• Losses arising from unauthorized account access caused by the member's failure to keep their login credentials secure
• Betting outcomes influenced by incorrect information from external sources
• Indirect, incidental or consequential losses arising from the use of or inability to use the platform

Shell96's maximum total liability to any member within a given period is limited to the amount deposited by that member during the same period.

Shell96 is committed to responsible gaming. Gambling should be enjoyable entertainment and not a source of stress or financial hardship. We provide the following tools to help members stay in control:

• Deposit Limit: Set your own daily, weekly or monthly deposit limits within your account
• Loss Limit: Cap your maximum losses within a set period
• Self-Break: Temporarily suspend access to your account
• Self-Exclusion: Sign up for long-term self-exclusion if needed
• Check History: Review your gaming activity history to monitor habits

If you or someone you know has a gambling problem, please contact shell96 support or visit our Responsible Gaming page for more information and help resources.

Shell96 reserves the right to modify, add or amend any part of these Terms & Conditions at any time. Material changes will be communicated to members via:

• Notices displayed on the shell96 platform homepage
• Email to the member's registered address (where applicable)
• Pop-up notification on next login

Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms. If you disagree with any changes, you have the right to close your account and withdraw all balances before that effective date.